Customer Support

Where to buy

We work with distributors around the world to make it easy to get access to our products. Below are our current distribution partners, who you can reach out to for purchasing our stock.

Europe

Steez Distribution
Maanweg 24, 2516AA The Hague, The Netherlands

[email protected] steezdistribution.com

USA

Eastern Skateboard Supply
6612 Amsterdam Way, Wilmington, NC 28405

800-358-7588

easternskatesupply.com

Latin America

Solrideshop
Chile

[email protected] solrideshop.com

Australia

Hopkin Skate

[email protected]

02 9391 5205

hopkin.com.au

Shipping & Delivery

All orders are processed and shipped during business days – Monday to Friday 9AM – 5PM excluding statutory holidays. Once your order has been shipped you will receive an email with the tracking number along with status updates as your package transits to you. We can ship worldwide from our various warehouses to provide you the quickest turnaround time to receive your order.

United States & Canada

Shipped from our California warehouse within 1 business day. If the item is out of stock, we'll ship from another warehouse.

China, Taiwan, Singapore, Hong Kong & Asia

Shipped from our China warehouse within 1 business day. Transit time 1–5 business days via SF Express, 4PX or YunExpress.

Everywhere else

Shipped from Shenzhen, China within 1 business day. Average transit time 7–10 business days via 4PX or YunExpress. EU VAT is included at checkout.

Exchanges & Returns

We warrant our products to be free of manufacturing defects for 6 months, and will happily replace products that fail during this time period. Due to the nature of the products we sell, we cannot accept returns. We do not accept returns or exchanges due to a change of mind as all sales are final.

FAQ

Can I use your wheels on my electric skateboard? +

The Maverick and McFly both use standard kegel pulleys and are e-skate compatible. With the Maverick you may need to remove your belt cover depending on your setup.

What's the difference between Pro and non-Pro wheels? +

Pro models are refined versions of our standard wheels — typically with updated cores, improved durability, and a slightly different feel tuned with our pro riders. Standard versions are still excellent for everyday riding.

What are the best wheels for LDP (long distance pushing)? +

The McFly and McFly Pro are our dedicated distance wheels — large diameter, soft high-rebound urethane that eats cracks and keeps momentum for days.

What do you recommend for downhill and freeride? +

The Maverick and Big Mitty are our downhill race wheels. For freeride, check out the Viper and Viper Pro — smooth, predictable slides with nice thane lines.

What should I get for cruising around town? +

The 65mm Mooonwalkers are perfect for cruising and dancing — playful, smooth and fun.

Still need help?